Supabaji Privacy Policy — Your Data Is Completely Safe With Us

1. Introduction

Supabaji ("we", "us") takes your privacy very seriously. This Privacy Policy explains what information we collect when you use the Supabaji.app website and mobile app, how we use and protect that information, and what rights you have in relation to it.

By using Supabaji's services, you agree to this privacy policy. If you have any questions, please contact our support@supabaji.appContact us at.

2. What Information We Collect

Supabaji collects the following types of information. Each piece of data has a specific and legitimate purpose:

3. How your information is collected

Supabaji collects information in several ways:

• Directly from you: When filling out the registration form, submitting KYC documents, contacting support, or taking part in surveys.
• Automatically: When you use Supabaji, certain data is collected automatically via cookies, log files, and web beacons.
• From Third Parties: Limited information may be received from payment gateways (bKash, Nagad, Rocket) or identity verification services.

4. How your information is used

Supabaji uses your data for the following legitimate purposes:

• Account management: For registration, login, identity verification, and account security.
• Payment processing: To successfully process deposits and withdrawals.
• Service Improvement: To personalize your gaming experience and develop new features.
• Legal obligations: For fraud prevention, anti-money laundering, and compliance with regulatory requirements.
• Contact: To send important updates, support responses, and promotional offers (with your consent).
• Security: To detect and prevent suspicious activity.

5. Sharing Data with Third Parties

Supabaji never sells your data. However, limited information may be shared in specific circumstances:

• Payment Partners: Information required to process payments via bKash, Nagad, Rocket, and similar services is shared accordingly.
• KYC services: Licensed third-party providers may be used for identity verification.
• Law enforcement agencies: Data may be disclosed when required by court order or legal obligation.
• Cloud Services: Trusted cloud partners are used to store data on secure servers.

All third parties are contractually bound to uphold our privacy standards. They are not permitted to use your data for their own purposes.

6. Data Security Measures

Supabaji uses industry-leading security measures to protect your data:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Firewall: Advanced firewalls and intrusion detection systems are in place.
• Restricted access: Only authorised staff may access your data, and only when there is a specific need to do so.
• Regular Audits: Regular security audits are conducted by third-party firms.
• Data Backup: Encrypted backups are taken on a regular basis.

7. Cookie Policy

Supabaji's website uses cookies — small data files stored in your browser:

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Performance Cookies: Used to analyze how well the site is performing.
• Functionality Cookies: Helps remember your preferences, such as language and theme.
• Marketing cookies: Used to show you relevant ads. You can turn this off at any time.

You can delete or disable cookies at any time through your browser settings, though some features may not function properly as a result.

8. Your Rights

As a Supabaji user, you have full control over your own data:

To exercise any of your rights support@supabaji.appSend us an email at.

9. Data Retention Period

Supabaji does not retain your data for longer than necessary:

• Active account: All data is retained for as long as your account remains active.
• Closed Accounts: Even after account closure, financial data may be retained for up to 5 years to meet legal obligations.
• Transaction Details: Retained for 5–7 years in accordance with financial regulatory requirements.
• Marketing Information: You are removed from marketing lists immediately upon unsubscribing.

10. Contact

For any questions, complaints, or to exercise your privacy rights, please reach out through the following:

• Email: support@supabaji.app
• Subject: Send with the subject line "Privacy Request"
• Response time: You will receive a response within 72 hours